We get a lot of questions here at the Plattduetsche. Everything from the differences between the restaurant and Beer Hall to where you can make a reservation and when our Biergarten is open. We hope this list of frequently asked questions will help clear up any confusion.
I have a private dining room reservation on a night when the cover charge is in effect. Will my guests be charged the additional $5?
Yes, any night the cover charge is in effect, it applies to anyone entering the Beer Hall between 5 pm and when the band finishes playing. You are welcome to spend time after your meal enjoying the band, of course.
I’ve seen this band before at the Plattduetsche and didn’t pay a cover charge. Why do I have to pay it now?
Most, if not all, local venues charge a cover when bands are playing. While we have resisted doing so for a long time, in order to bring you great live music and ensure everyone has a pleasant experience we feel it is necessary to institute this small cover charge. Everyone who pays the cover will receive the special offer to take $5 off a meal in our main dining room on Wednesday or Thursday of that week.
I’m hosting a catered event in the main building, but some of my guests want to go to the Biergarten afterward. Do they have to pay the cover charge?
Yes, anyone entering the Biergarten/Beer Hall between 5:00 p.m. and when the band finishes playing on a night where there is a cover charge needs to pay the $5. Everyone will receive the cover charge payback coupon for $5 off a meal in the main dining room on Wednesday or Thursday of that week.
I am having a bracelet party on a night with a cover charge, will my guests be charged the extra $5?
No, the cost of catering a bracelet party includes the cover charge. You will, however, have to provide a list of your guest’s names ahead of time so we can check them in properly on arrival.
Nights with cover charges – what are the details?
We have instituted a $5 cover charge for certain nights in the Beer Hall and Biergarten from 5:00 p.m. until the band is finished playing. You will receive a special offer to recoup your cover charge with $5 off your meal on Wednesday or Thursday of the same week in our main dining room.
I’m eating in the Beer Hall restaurant upstairs, do I still have to pay the $5 cover charge?
Yes, any night the cover charge is in effect, it applies to anyone entering the Beer Hall between 5 pm and when the band finishes playing. You are welcome to spend time downstairs after your meal enjoying the band, of course.
Can you make a reservation for the Beer Hall?
You can make a reservation for the upstairs Beer Hall restaurant with waitress service. If you have a very large group, you might not be able to be accommodated at one table. Reservations are taken in two-hour intervals on a first-come, first-served basis. At the end of your dining experience, you are free to spend time downstairs listening to the live music, ordering drinks at the bar, etc., but you must vacate your upstairs table. This policy ensures that we are able to serve patrons fairly and provide a high level of service.
Once you are seated, please order your food and drinks from the server and remain at your table for the duration of your dining experience in order to receive the best service from our wait staff.
Especially in nice weather, it’s a good idea to make a reservation ahead of time. Please note that we cannot guarantee seating near the band due to space restrictions.
Downstairs, the private dining room is available for reservation of a minimum of 18 people and maximum of 25, but you must either spend $35 per person on drinks and food or pay a room charge. The wooden picnic tables in the Beer Hall can only be reserved for catering parties that are held in the public space. We do not accept reservations for those tables from individuals. Likewise, outside picnic tables in the Biergarten can only be reserved for catering parties held in the public space. These are packages that are purchased through our catering specialists. Still have questions? Give us a call during business hours at (516) 354-3131 to get complete details.
Can I get table service in the Biergarten or downstairs in the Beer Hall?
Yes, you can order drinks and food from our Brathaus menu from a server downstairs in the Beer Hall and at designated tables outside in nicer weather. If you prefer to just walk up to the Brathaus and order food, that’s another option. Alcoholic beverages can only be ordered from the bars, but soda and water are available at the Brathaus.
Can I pay by credit card?
The Brathaus and bars in the Beer Hall only accepts cash, not credit cards. There is an ATM located inside the Beer Hall. You may pay by credit card in the upstairs Beer Hall restaurant or for food and drinks ordered from a member of our waitstaff.
Can you reserve the Beer Hall and/or Biergarten for a private event, like a wedding or corporate meeting?
Yes, you can reserve the Beer Hall and/or Biergarten for a private event. On Saturday and Sunday, the Biergarten is available between 11:30 am and 5:00 pm with a minimum of 250 guests. You can also choose a picnic-style event on Wednesday, Thursday or Friday between 11:30 a.m. and 4:30 p.m. with a minimum of 100 guests. Please call one of our catering specialists at (516) 354-3131 to get complete details on these packages.
I don’t have those minimum guarantees, can I still have a party in the Beer Hall or Biergarten?
We do offer catering packages with smaller guarantees while the Biergarten is open to the public. Please contact one of our catering specialists at (516) 354-3131 for complete details.
If I book one of the private parties within the public space or a reservation to have dinner for a special occasion, can I bring balloons, decorations or a cake?
No balloons are allowed in the Beer Hall, but other decorations can be worked out with our catering specialists before your event or reservation. No outside food or drink is permitted in the Beer Hall or Biergarten due to Board of Health regulations. You will be asked to put any outside food in your car during your visit. We can order a cake for you with advance notice if you’d like.
When is the Biergarten open?
The Beer Hall and Biergarten are open year-round on Friday, Saturday and Sunday. The hours depend on the time of year and weather conditions. During the warmer months, the Biergarten opens at 3 pm on Friday and 12 pm on Saturday and Sunday. In the winter, the Biergarten opens at 5 pm on Friday, 5 pm on Saturday and 12 pm on Sunday. It’s usually a good idea to call ahead and check the opening time in the spring and late fall.
Is there an age limit for the Biergarten? Can you bring children?
Well-behaved, supervised children are always welcome in the Biergarten. We are proud that families and people of all ages enjoy our Biergarten on a regular basis. However, after 9 pm, only those 21 and over with a valid ID will be granted entry. Anyone younger than 21 must be with a parent or guardian who is 21 or over.
What are acceptable forms of ID?
Valid licenses or passports are accepted as ID. We do employ scanning technology, it just takes a few seconds at the gate to check you in. In order to protect our liquor license and keep the Biergarten fun for all, we ask for everyone’s patience with this process. The scanners do collect some basic address data that we only use for coupons, etc. We do not sell or share our lists with any other organization or company, however, if you wish to opt out, please let the attendant at the gate know.
Do you allow dogs in the Biergarten?
Only service dogs are permitted in the Biergarten.
Why do you have bag checks?
We strive to always provide a safe, fun atmosphere for all of our guests. Our security staff is trained to conduct bag checks upon entry to and sometimes upon exit from the Biergarten to ensure that happens. Due to Board of Health regulations, guests are not permitted to bring in outside food and drink to the Biergarten or Beer Hall. We do offer a fairly wide-ranging menu with options for everyone so you can find something to eat and drink while you’re here. Our glassware and other servingware are not available for sale or as souvenirs. Unfortunately, a few of our guests have tried to take a piece of the Platt home with them in the past. Our security staff helps ensure that all the components of a good time in the Biergarten stay here for your next visit.
Is there a cover charge?
There is a $5 cover charge on certain nights. These are all listed on our calendar of events page on the website as well as posted on our Facebook and Instagram pages. You will receive a cover charge payback coupon on these nights that allows you to take $5 off your meal in our main dining room on the following Wednesday or Thursday.
If we are hosting a festival or other event with an admission fee, you will have to pay the fee to enter the Biergarten that day. You can always check the calendar of events page on our website to see when those dates are scheduled. We also usually post reminders and event notices on our Facebook and Instagram pages.
Is parking available?
Yes, we do have space for parking behind our Biergarten as well as on the side of Renken Boulevard that is closest to the Biergarten. Please be mindful of our residential neighbors and obey the posted signs regarding parking in the neighborhood. You will receive tickets from the Nassau County Police Department for parking illegally.
Can you order alcoholic drinks other than beer?
Yes, we have a fully-stocked bar in the Beer Hall along with beer and wine selections.
Can you order food at the bar?
Yes, you can during the winter months. However, during summer months when the Brathaus is open, we only offer Little Bavarians at the bar. These may not be available during festivals or other special events when the Biergarten is very busy.
Why does the live music start and end so early?
We are located in the middle of a residential neighborhood and always try to be respectful of our neighbors. Due to noise ordinances, the live music must be finished by a specific time. So our bands play earlier in the Biergarten than they do at other venues. A benefit is that many of our customers with families appreciate the opportunity to see live music that starts around 6:30 – 7:00 p.m.
When is Sunday brunch?
Sunday brunch is the last Sunday of the month from 11 am to 1 pm (except when noted otherwise on our calendar of events). The cost is $22.95 per person, $11.95 for kids 12 & under (plus tax and gratuity). It’s a good idea to make a reservation since the brunch is very popular. The menu is available on our website, ParkRestaurant.com on the calendar of events page.
My band would like to play in Biergarten, how can I book that?
We get many requests from bands each week. The best way to introduce yourself is to email a link to a video of your band plus demo or press kit to email@example.com. Please be aware that while we do take a listen to all the samples we receive, we are usually quite booked up. If we like what we hear and see, you’ll hear from us about a potential date.